Terry - May 2019
Hello Grocery Link,
I wanted to tell you what wonderful service that I have received using your service. Excellent employees that care. Before I started using your company for deliveries, I did try Instacart as that was what Superstore promotes. The service was horrible. I was texted every 5 mins about products, was given products that I did not order. And yes the mark up of products. The most disturbing thing was they do not give your grocery receipt. Instacart keeps it. Then I had to fight to get the charges corrected. Over charged $40.00
Trisha - Feb 2019
I just wanted to email, to say how wonderful your service is, and especially the guy who delivered to me today. Superstore mixed up the orders and he came here with the wrong order. It was even the end of his day, and he still went back to the store, picked up the right things, and came back with them.
That is exceptional customer service, and I just wanted to say a huge huge thank you!!
DAVID D. – Calgary AB
“I have been using The Grocery Link weekly for about 6 months now. I use EVERY type of service they offer. I have my Superstore Click & Collect order picked up. Every week ALL my orders are delivered to my door at the same time ! There are a ton of features that I love about The Grocery Link services, including, but not restricted to:
- Saves almost a day of my time per week.
- Driving around to different locations can be frustrating, particularly in the winter months, so it’s saving a bunch of aggravation.
- Our family is SAVING approximately $125 of my historical bills WEEKLY, which I attribute to less impulse buying.
- I’m a Germophobe. This dramatically reduces having to be exposed to sick shoppers or cashiers.
Versalt Inc. – Calgary AB
“We have been using The Grocery Link’s services on a weekly basis for the past 5 months. Our office has a free employee food/lunch program, so supplies have to be stocked up on a weekly basis. We were definitely getting shopping fatigue, and started earlier last year using Spud.ca’s organic/produce delivery service which turned out to be far too expensive. Prior to delivery, an employee basically had to take ½ a day, and go ‘shopping’ – with the resulting loss of productivity and hassle. We are now saving $60-75/week using The Grocery Link vs. the other service provider and All of our groceries now just ‘show up’ every Monday morning every single week. We couldn’t be happier with our experience with The Grocery Link, and their reps.”
The Vomiero Family
"We are a busy family of 4 and have found using The Grocery Link over the past month a huge time-saver! We have found that meal prep and consumption of food at home has been easier due to the consistency of having food there when you need and want it. I now spend time on planning how my family will use food, which has made for less waste - especially of the fresh produce. I have also noticed a marked decrease in "impulse purchases" and our grocery bills have easily decreased by $50-$75/week. I think the benefits will only increase over time!"
The Drouin Family
"We are loving The Grocery Link! As a big, hungry family of six, it's difficult to take my four young children to a big superstore to get what we need. We are all happier to skip this trip! On the easy to use website we check off our grocery link master list as we review our meal plan for the week, we pick our chosen time and on our chosen day, we have what what we need!
Before this amazing service, I would have to get all four children in the van, drive to the store, get a cart, decide who sits and who get to walk. Not to mention keeping them busy and happy while I go from one side of this huge store to the other, only to find I forgot something and have to walk all they way back across the store. Somewhere in between the kids have spotted a few things they want to add to the already full cart and I pick between raising the grocery budget or deal with the meltdowns. When we finally find what we need and more, I have to wait in a big line and bag my own groceries while the kids fight over who gets to push that little green button that makes the service belt move! Next I have to pile kids in the car and squeeze everything and everyone into the minivan and keep them busy and happy till i get them home and unpack everything we just bought. Phew! Needless to say this service is saving us lots of time and energy!
The McGuire Family
"Meal planning, sticking to my list, resisting impulse buys, and saving money on our monthly grocery bill was completely unheard of before we started using The Grocery Link service. Now, every Sunday I sit down, check my store flyers, create a meal plan for the week, go through the fridge and pantry and see what we need and don’t need and easily submit my order online.
On Monday morning, my groceries arrive! No more packing up the kids for the dreaded trip to the store, no more spending way more than we budgeted because I saw something that caught my eye and just couldn’t go without! No more 3 hour long trips to the grocery store with three children in tow. I used to shop every Sunday which was our only family day. I was gone for at least 3 hours, there and back, fighting line ups, buying WAY too much and missing the entire morning or afternoon with my family. Ever since I started using The Grocery Link I can enjoy my family Sundays again, I am saving TONS of money.
I am completely organized and on track with our meal plan and budget! We signed up for the 3 month membership and I am BY FAR saving WAY more than what our service costs per week. Best money ever spent! We also registered to be part of the Family Program where The Grocery Link has been working with us one on one which has helped us see where we have been spending extra money and how to save! Our representative has been so helpful, so accommodating and talk about personal service! If something is unavailable at the store while they are there shopping, I get a call to see what I might like instead! I was worried about getting exactly what I wanted and I was also worried about the quality of produce but these guys are perfectionists when it comes to quality and getting us exactly what we ordered.
I am SO happy we decided to save ourselves money and time and become members! I am a lifer!"
The Sawatzky Family
"We are a family of four with two young children. We have tried having fresh organic produce baskets delivered in the past but it became too expensive; we ended up paying at least 20% over what it would be to purchase things in the store. We also found we couldn't be specific enough about our order so we would end up with an assortment of produce, part of which we didn't really use. We would like to find ways to reduce our food waste and it certainly didn't help to get half a basket of food we didn't really want. The Grocery Link program is already saving our family money and helping us reduce waste. We find the service to be super convenient and delivered with exceptional customer service, and we really like their approach to helping families make smarter, more efficient purchases."
"Seamlessly convenient option - Great value. The order was accurate and on time. I will definitely recommend and use this service for the rest of the spring/summer 2018!! Thank you Chris!
"As a busy working professional who doesn't own a vehicle, this service has been a life changer. Keep up the great service. Thanks:)"
With 3 children and a Dayhome the last thing I want to do is run to the grocery store. The Grocery Link is simple and convenient to use. I place my order easily online and make notes on exactly what I want and don't want and the same person delivers every week so they know my list off by heart now! This service has been a huge time and money saver. Love it!"
Finally a REAL GROCERY DELIVERY COMPANY. I am a disabled man who at times can not get out of house. I don't believe in credit cards, I do all my payments by debit, PayPal, e transfers or cash. This company actually called me back and confirmed that they can take payments for services by e transfer, debit or cash. And they aren't charging an arm and a leg for the delivery like some other PICK companies. To pay 11.99 for delivery is great, I have no problem with that. Finally a company that will help and take some stress off of me. I recommend this company to everyone. Thank you guys.